All of our items are inspected for quality assurance. However, if for any reason you need to return an item to us please adhere to the following policies. All sale items are final, NO exceptions!
Returns: All merchandise must be returned within 10 days of receipt in "as purchased" condition and properly packaged. All items must be free of any stains, pet odors, hair, etc. All tags must remain on clothing. If items are returned in damaged condition they will be refused and returned at the expense of the customer. We strongly suggest insuring merchandise you are returning in case something should happen to your package. The USPS will insure against loss or damage up to $50.00 for the minimal charge of $1.30. Returned merchandise should be shipped to:
All Dogs Go To Debbie's
ATTN: Customer Service
997 Bee Creek Rd.
Red Rock, TX 78662
(512)601-3188
Refunds: All payments made by money order will be refunded by USPS money order. All electronic or credit card payments are made and will be refunded through Paypal.
Exchanges: If you want to exchange an item for a higher priced item, in order to minimize any delay, please enclose payment for the amount of the difference with your return. If you wish to exchange for a lower priced item refund will be made for the difference according to the refund policy.
Shipping: We ship through the USPS using Priority mail with delivery confirmation so you may track your item(s) in transit. The shipping charge is a flat rate of $5.00 for the first item and $1.00 for each additional item. For orders outside of the U.S.A. please contact us before placing your order so we may calculate your shipping charges for you.
Sales Tax: We are required to charge 8.25% sales tax for shipments within the State of Texas.
Fabrics: We cannot guarantee that all fabrics will be in stock, and will try to inform you if it is sold out, or no longer available.
Custom orders: All custom orders are final. No refunds, or returns will be taken on Custom orders.